Welcome to Phoenix's Store!
You may purchase ranks and other content (To come) here! If you have any simple questions, please head over to our Q&A forum here: http://goo.gl/55cdKg
If you are having any difficulties or issues with your purchase, before, or after buying, please create a ticket here: http://p-n.ca/customersupport
Make sure you are up to date with your Terms of Conditions for purchases! You can read them here: http://p-n.ca/purchasetos
What payment methods are accepted?
We only accept payments through PayPal. However, you can link your bank card up to your PayPal account as well, transfer most currencies into it!
Will other payment methods be considered or added in the future?
We are currently not looking into adding more payment methods in the near future.
Will the purchase of a free rank ask for my credit card information?
How can I check what commands I have as a donor?
You can check them on /help
Do I get all the items for the rank when upgrading?
No, you get the difference of the items. Since you paid the difference of the total rank cost, you only recieve the difference in items from the rank. For example, if you were to buy a $10 rank, and then a $20 rank, you would be paying $10 to upgrade. Therefore, you would only get the content of the $20 rank minus the $10 rank.
How long will it take to obtain my rank?
Usually, ranks are obtained within a few minutes to an hour. However, sometimes this process can take up to a day. If you have paid using eCheck (We highly recommend you do not!) it can take five to six days. If you exceed one day not using eCheck, we recommend you submit a ticket at http://p-n.ca/support